Lakewood Consulting & Ventures GmbH (hereinafter referred to as "Lakewood") securely and sensitively handles your personal data in accordance with applicable data protection provisions, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Personal data is all information that pertains to identified or identifiable natural persons, e.g. name, address, email addresses or IP addresses.
Lakewood provides software, services and consulting to interested parties. Lakewood primarily acts as a Processor for users of its products within the meaning of Art 4 para 8 GDPR.
Independently of this, Lakewood also processes personal data under its own responsibility and thus acts as a Controller within the meaning of Art 4 para 7 GDPR. This privacy policy concerns the processing in which Lakewood is the Controller. The Controller's Data Protection Officer (Stefan Rauch) can be reached via email at privacy@flwz.app.
By only visiting our website or using our products, without registering or providing other information, we process only the personal data that your device transfers to our servers. This data comprises primarily of technical information (e.g. IP address, web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.
The legal basis for this processing is for the purposes of our legitimate interests in accordance with Art 6 para 1 lit f GDPR, specifically the analysis and guaranteed operation of our websites and our products. This data is not transferred to third parties.
Our website and application currently do not use cookies or third-party tracking tools. Session data is stored locally in your browser (sessionStorage/localStorage) and is not transmitted to third parties. No analytics, advertising, or marketing cookies are set.
Should this change in the future, we will update this policy and request your consent where required by law.
If you make use of additional functions and services that our websites and products offer (e.g. the contact form, chat, webinar), you must provide us with additional personal data. This typically includes information that we require to contact you, e.g. full name, email address, telephone number and company master data.
The legal basis for this processing is your express consent in accordance with Art 6 para 1 lit a GDPR, to take steps prior to entering into a contract or to fulfill our contractual obligations in accordance with Art 6 para 1 lit b GDPR.
If you contact us at trade fairs or exhibitions and provide your data to us, we process the data made available to us by transferring it to our CRM system. This typically includes information that we require to contact you, e.g. full name, email address, telephone number and company master data.
If you subscribe to our newsletter, we process your contact details, in particular your email address and full name to send our marketing newsletter. You can withdraw your consent to receiving the marketing newsletter at any time by using the unsubscribe link within the newsletter or by emailing privacy@flwz.app.
In some cases we may obtain personal data from other sources such as publicly available information from the internet or data enrichment providers. This personal data is typically limited to contact information as well as information on your work for a specific company, the company headquarters, the company industry and your role.
If you become our customer, we process information required to contact you (full name, email, telephone), company master data, information on the type and content of our contractual relationship, and marketing-relevant information. Where applicable, we also process payment information including invoice recipients, invoice addresses, bank details, payment conditions, VAT ID, etc.
If you are our business partner or supplier, we process contact information, company master data and payment information to initiate, maintain and fulfil our goods and services contracts and to conduct the ongoing business of our company.
If you submit a job application to us, we process all the data that you provide in your application. We ask you to refrain from communicating any special categories of personal data in your application. Data from unsuccessful applicants is generally stored for 6 months.
We use Microsoft 365 as our customer relationship management (CRM) system to manage customer information, track leads, and store business communications. Microsoft 365 is a service from Microsoft Ireland. All data is stored on Microsoft's servers located within the European Union in compliance with GDPR requirements.
For more information, please refer to Microsoft's Privacy Statement.
| Recipient | Contacts | Clients | Suppliers | Staff | HQ |
|---|---|---|---|---|---|
| Microsoft 365 | Ireland | ||||
| World4you | Austria | ||||
| DocuSign | CA, US | ||||
| GitHub | CA, US | ||||
| CA, US |
You have the following rights under GDPR:
To exercise your rights, contact us at privacy@flwz.app.
If you believe we have infringed GDPR, you have the right to lodge a complaint with the responsible supervisory authority (in Austria: Data Protection Authority, www.dsb.gv.at).
We reserve the right to adapt this data protection declaration as necessary due to technical developments or legal changes. The updated privacy policy will be published on our website.